Privacy Policy

1. Introduction

Tuton Learner ("Tuton", "we", "our", or "us") is an AI-powered learning platform that provides personalized tutoring, concept explanations, course guidance, and interactive learning experiences using Large Language Models (LLMs).

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services ("Services").

By accessing or using Tuton, you consent to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Name
• Email address
• Phone number (if used for login)
• Profile details (age range, preferences, learning goals)
• Conversations with Tuton AI
• Inputs such as questions, prompts, homework, and uploaded files
• Feedback, reports, and support queries

2.2 Automatically Collected Data

• IP address
• Device information
• Browser type
• App usage events
• Crash logs
• Session duration
• Approximate (city-level) location

2.3 AI Interaction & Learning Data

We collect:

• Chat prompts & responses
• Learning progress analytics
• Skill-level assessments
• Homework explanations & solution patterns

This data helps personalize your learning experience and improve system performance.

2.4 File Uploads

If you upload images/docs (homework, notes), we process them using:

• Firebase Storage
• Google Cloud Vision / Gemini Vision (if enabled)

3. How We Use Your Data

We use your information to:

• Provide AI-powered learning features
• Personalize lessons, explanations, and recommendations
• Track performance and generate progress insights
• Analyze platform usage
• Improve system accuracy and safety
• Ensure security and prevent misuse
• Communicate updates, improvements, or support messages

We do not sell your personal data.

4. Minors & School-Managed Accounts

4.1 General Tuton Learner Users

Tuton Learner is designed for general global users and does not directly register minors under the age of 18.

4.2 School-Managed Student Accounts

Minors may use Tuton only when their account is created and managed by a verified educational institution using Tuton School.

In such cases:

• The school acts as the primary data controller.
• Tuton acts as a data processor under the school's instructions.
• Schools are responsible for obtaining parental or guardian consent as required by law.

This approach complies with global standards including COPPA, GDPR Children's Data, and Singapore PDPA.

5. Legal Basis for Processing (GDPR Ready)

We process data under:

• Contractual necessity
• Legitimate interests
• User consent
• Compliance with applicable laws

You may withdraw consent anytime.

6. Data Sharing

6.1 Service Providers

We share data only with trusted providers:

• Firebase Authentication
• Firebase Storage
• Firestore / Data Connect (PostgreSQL)
• Google Cloud
• Vertex AI / Gemini
• Analytics tools (e.g., Google Analytics)

They operate under strict agreements and cannot use your data for advertising.

6.2 Legal Requirements

We may disclose data when required by:

• Law
• Government requests
• Court orders
• Safety concerns

We never share student learning data with third parties for marketing or commercial use.

7. International Data Transfers

Your data may be processed in:

• India
• Singapore
• United States
• EU regions (Google Cloud regions)

We use industry-standard security to protect transfers.

8. Data Retention

• Your data is retained while your account is active.
• Upon deletion, core data is erased immediately.
• Backups may persist 30–90 days.
• Logs may be retained for security purposes.

9. Your Rights

Depending on your region, you may request:

• Access to your data
• Correction
• Deletion
• Export/portability
• Withdrawal of consent
• Restriction of processing

Contact: support@tuton.ai

10. Security Measures

• HTTPS encryption
• Data encryption at rest & transit
• Role-based access
• Firewalls & threat monitoring
• Periodic security audits

However, no system is 100% secure.

11. Changes to This Policy

We may update this policy periodically.

Significant updates will be communicated via email or app notifications.

12. Contact

Vaaryan Interfaces Pvt Ltd

Registered with Registrar of Companies (ROC), Hyderabad, Telangana, India.

Email: support@tuton.ai